Privacy

Who is responsible

This notice says what XYLEN EYEWEAR S.R.L. does with personal data when you use this website. We do not run advertising or analytics pixels. The cart stays in this browser.

XYLEN EYEWEAR S.R.L., registered office Str. Vlad Județul nr. 18, camera 1, sector 3, București, România, 031308. Trade register J2025064445006. EUID ROONRC.J2025064445006. CUI 52393760. Email office@augustin-fresnel.com.

Order, delivery, and the invoice

When you check out we keep your name, email, phone, delivery address or locker, the frames and lenses ordered, the amount, and the payment reference. The card number stays with Stripe. We use these details to take the payment, have the lenses made, send the order, answer you, and issue the invoice. The reason is the contract, and the legal duty to keep accounting records.

Invoices and accounting documents are kept for 10 years, under the Romanian accounting law (Law 82/1991). The order they belong to is kept for the same 10 years, because the invoice refers to it.

On the shipment record, the phone, email, and delivery address are deleted 60 days after the parcel is sent.

A return

If you send a frame back we use your name, email, address, and the order reference to identify the parcel and refund the card. The reason is the legal right of withdrawal. We keep that correspondence with the order, for the same 10 years as the invoice.

Who else receives it

Stripe processes the card payment. The delivery details (name, phone, email, and address or locker) are also sent to Stripe as order metadata, so the payment can be matched to the shipment. The card number stays with Stripe. We do not store it.

FAN Courier and Sameday deliver the parcel. They receive your name, phone, email, and delivery address or locker, so they can deliver it and send delivery notices.

The partner optical workshop in Romania makes the lenses. It receives the typed prescription, the pupillary distance, the prescription document or photo while that file still exists, the frame model, and the order reference. The document or photo may show your name. Cover the personal numeric code (CNP) and anything the workshop does not need before you send it. The workshop does not receive your email or your delivery address from us.

Keez issues the invoice. It receives your name, email, and address, and the order lines (the products, not the prescription). It sends the invoice to ANAF e-Factura and to your email. Keez does not receive the prescription.

Mistral AI, in France, in the European Union, reads the prescription photo only if you choose to scan it in the lens step. It receives the photo, returns the values, and does not keep the photo or use it to train its models. We do not store the scan itself; the photo is kept with the order only if you continue, as described below. The reason is your explicit consent, asked before the camera opens.

Resend, in the United States, sends the transactional email. When a photographed prescription has been typed, the email is a link to check it, and does not attach the prescription. If the photo cannot be read, or the prescription includes prism, the email says so and attaches nothing. When an order with lenses is paid, the email confirms the order, includes a link, and attaches the PDF of the prescription you authorised. Resend does not send marketing.

Hetzner hosts this website, in Germany, in the European Union.

We do not sell the list and we do not send marketing email. There is no newsletter to opt out of.

Prescription

If you order lenses we keep the prescription and the pupillary distance. This is health data. The reason is your explicit consent, which covers your prescription, or your child's as parent or legal guardian. The prescription step asks for it before the lenses go into the cart. The prescription is stored encrypted. A photo is stored encrypted only until it is typed.

A prescription that is not ordered is deleted after 7 days. A photo sent for us to type is deleted once the prescription has been typed into the order, or after 30 days if it is never typed. The typed prescription is then kept for 14 days so you can authorise it. An ordered prescription is kept for two years after delivery, so the lenses can be remade under the guarantee, and then deleted. If you ask us to keep it for another pair, the same two years run from the day you authorise it, and we email you a link. You can withdraw consent and ask for deletion at any time by writing to office@augustin-fresnel.com. If the lenses have not been made yet, we cancel them and refund the lens price. After that, we can no longer remake them from our copy. We still keep the invoice, which does not contain the prescription.

Transfers outside the European Union

Resend is in the United States. Email sent through Resend is a transfer outside the European Union. It relies on the EU-US Data Privacy Framework, or on standard contractual clauses where the framework does not apply. Hetzner hosts this website in Germany. FAN Courier, Sameday, the workshop, and Keez are in the European Union. Stripe processes the payment. Where Stripe or another recipient uses a service outside the European Union, the transfer uses the EU-US Data Privacy Framework or standard contractual clauses.

What this browser stores

The site stores only what it needs to work. There are no analytics cookies and no advertising cookies, so we do not ask for a consent banner.

A cookie named locale remembers the language for one year. localStorage af-cart-v4 keeps the cart, including a prescription access token when a line has lenses. localStorage af-fit keeps the frame size you saved for the fit finder. localStorage af-px-per-mm keeps the screen calibration for the true-size drawing.

sessionStorage af-checkout-v1 keeps the checkout draft (courier, address or locker, name, email, phone) until you pay or close the tab. sessionStorage af-reorder keeps a prescription access token so you can order another pair in this tab. sessionStorage af-lens-draft, followed by the frame, keeps an unfinished lens choice on that frame page. sessionStorage af-arrival keeps a short-lived animation for the brand transition and holds no personal data.

These stores are strictly necessary or functional. You can clear them in the browser.

Orders on eMAG or Trendyol

If you order on eMAG or Trendyol, that marketplace is the controller for the account and the payment on its own site. We receive your name, address, phone, and the order details from the marketplace, and we use them to fulfil the order and to issue the invoice.

Try on

The try-on uses your camera in the browser. The picture is processed on your device so the frame can be drawn on your face. It is not sent to us and it is not stored. Closing the try-on turns the camera off.

Your rights

You can ask for a copy of the data, a correction, deletion when we no longer have to keep it, a limit on how we use it, or a portable copy of the order details. You can also object to a use that is not required for the contract or the accounts. Write to office@augustin-fresnel.com. You can complain to the Romanian data protection authority (https://www.dataprotection.ro/).

You do not have to give us data to browse the shop. You do have to give a name, an email, a phone number, and a Romanian address or locker if you want the frame delivered, and a prescription if you want lenses made.